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A well-groomed, mature and experienced mechanical/automotive/technical motor vehicle parts sales and service professional with strong desire to excel. I bring extensive experience within the motor industry, inspecting and estimating, with quality service and good communication skills. Currently serving as External Motor Claims Engineer at The Assurant Way while leading Mr Xhaust Mr Tyre's operations.
15+ years automotive industry experience
Business leadership and strategic planning
Customer service excellence
Tawanda is a well-groomed, mature and experienced mechanical/automotive/technical motor vehicle professional with extensive experience within the motor industry. He has a sound experience in Automotive Parts including sales and workshop management, Product Support, and EPC Training (electronic parts catalogue). Expert in Sales and Marketing, after sales, product and service marketing. He provides Technical Team support, motor claims assessments and authorization, including DEKRA & ACE Assessment reports. A fast learner who is computer literate with quality service and good communication skills.
Current Position: External Motor Claims Engineer at The Assurant Way (September 2023 to date) - Resolving mechanical and electrical breakdown claims efficiently, contributing towards maintaining department SLAs, and exceeding personal KPI targets.
Previous Experience: Motor Vehicle Workshop Operations and Sales Manager at MR XHAUST MR TYRE (January 2009-2022) - Managing all day-to-day workshop operations, complete vehicle inspection and quality check, training and development, and sales and marketing.
Technical Expertise: Vehicle Inspector at TRANSERV FITMENT CENTRE, Product Support Officer at AUTOLOGISTICS SERVICES (Hino Zimbabwe), and Motor Mechanic Workshop Foreman at AMTEC MOTORS with over 15 years of hands-on automotive experience.
Tawanda's vision for Mr Xhaust Mr Tyre is to be the premier automotive service provider in Barnsley, known for exceptional quality, honest pricing, and customer care. He believes in building long-term relationships with customers through transparency, reliability, and consistently exceeding expectations.
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Need Any Help?
+447437039429
