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Hardworking team player bringing necessary experience and knowledge to tackle any demands. Dedicated team player promoting quality assurance, issue resolution and interpersonal communication skills. Diplomatic and friendly with proven commitment to employee training and eager to learn new skills. Organised, builds a positive environment and inspires trust and guides the team to achieve organisational goals.
Team supervision and staff performance reviews
Employee mentorship, guiding and coaching
Customer service excellence
Memory is a hardworking team player bringing necessary experience and knowledge to tackle any demands. She is a dedicated professional promoting quality assurance, issue resolution and interpersonal communication skills. Diplomatic and friendly with proven commitment to employee training and eager to learn new skills. She is organised, builds a positive environment and inspires trust while guiding the team to achieve organisational goals.
Current Position: Team Leader at Involve Care, Sutton, Surrey (May 2019-Current) - Booking appointments and follow ups for service users, mentoring new staff members, providing effective supervision to all staff, and managing rotas on daily basis.
Previous Experience: Care Assistant at Caring Home Group, Wallingham, Surrey (November 2013-2019) - Helping elderly people with daily activities, communicating with elderly about symptoms and needs, reporting changes to nursing staff.
Education: Bachelor of Arts with Honours (Health and Social Care) from University of Bedfordshire, NVQ Level 2 and 3 from City & Guilds.
Memory's vision is to bring her leadership and communication skills to support Mr Xhaust Mr Tyre's administrative and financial operations. She is flexible, creative and adaptable to changing environments, with the ability to empathize and convey warmth in all situations. Her goal is to promote choices and independence while maintaining the highest standards of customer service and team development.
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Need Any Help?
+447437039429
